Delivery
Mello™ aims to deliver your orders within the next day for all Doha & nearby locations and within 2 days Nationwide. Our delivery schedule runs every day of the week.
We offer a standard shipping option. Your orders will be delivered to your specified shipping address for free. Mello™ delivers Nationwide. Any order request with a shipping address located outside of the QATAR will not be fulfilled. Mello™ ships to office addresses too. We will aim to deliver orders for shipping to office addresses from Sunday to Thursday between 9am and 5pm.
Once your order has been packed and prepared, you will receive a Shipment Notification email or text message to let you know that your package is about to leave our warehouse, indicating the estimated arrival date of your package. If you are not available to personally receive your package, you may designate an authorized representative in the Checkout page.
When order is received, the recipient is required to sign the Delivery Receipt acknowledging that the items were received in good condition.We reserve the right to request the recipient to furnish a government-issued ID to validate their identity before releasing the order. If you have specified a recipient who is not you for delivery purposes (for example as a gift) then you accept that evidence of a signature by them (or at that delivery address) is evidence of delivery and fulfillment by Galaxycove™ Qatar.
Any guarantees made as to delivery times are subject to delays resulting from unforeseen events or force majeure.